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Terms of Service

Mosodojo, Pte Ltd, (“Dojo″) will facilitate the creation of all necessary change procedures with the client under the below agreement.

  1. Fees and Payment Terms. Client is required to pay a down payment specified in the invoice upon signing of this Agreement. The remaining balance shall be due upon completion of the Project.
  2. Scope of Work: Dojo will facilitate the creation of all necessary change procedures with Client, particularly: PSD to HTML, CSS, will ensure HTML works in latest browsers (Chrome, Safari, FireFox, IE), will ensure HTML is compatible with IE6 and IE7, will ensure conversion works on mobile browsers (iPad and Android). Client agrees to be responsible for all equipment and software (PSD) necessary to access Dojo′s services.
  3. Copyrights and Trademarks. Client unconditionally guarantees that any content furnished to Dojo for inclusion in the Web Design Project are owned by the Client, or that the Client has permission from the rightful owner to use each of these content, and will hold harmless, protect, indemnify and defend Dojo and its subcontractors from any liability (including attorney’s fees and court costs), including any claim or suit, threatened or actual, arising from the use of such content furnished by the Client.
    Domain names purchased by Dojo and website designs, databases, stores, or programs created by Dojo, are the property of Dojo until Client has paid all fees including one full year of monthly hosting.
  4. Acceptable Use Policy (AUP). AUP is incorporated by reference in Client’s hosting services agreement with Dojo. Services may be suspended or terminated for violation of this AUP. Inquiries regarding the AUP should be directed to [email protected]
  5. Progress Reports. Client is entitled to status reports of works in progress.
  6. Testing and Acceptance of Results. Client is responsible for testing and approving the functionality of all Services upon Dojo′s request and notification that the Services and/or website or marketing services have been completed. Client will inform Dojo in writing, within 5 business days from receipt of notice, whether it accepts or rejects the final work of Dojo, or notifies any corrections and suggest a date for completion of required corrections. Failure to respond with the required period will be deemed an approval of Client of the final work of Dojo.
  7. Storage, Internet Access, Marketing Representations. Client acknowledges that Dojo is not responsible for backing up Client’s website and data. Client is solely responsible for the access to internet. Dojo makes no representations as to the marketing of Client’s products, services or sales.
  8. Additional Services. Any additions or changes to Services requested by Client outside the scope of the original terms of this Agreement will be billed at an hourly rate of $25.
  9. Warranty, Support and Maintenance. Dojo will provide reasonable technical support and assistance to maintain and update the Services and/or website without additional cost, for a period of 60 days from publishing the Service and/or website on its final domain name with a maximum of two (2) hours. Any excess hours thereof will be billed at $25 per hour. After expiration of the Warranty Period, Client may enter into a new agreement with Dojo for Services and/or website maintenance.
  10. Updates to Live Website. Based on Client’s monthly website service package, Dojo may provide 4 to 12 hours annually of free updates and changes or design/development hours available to Client to use after the website is live. Any excess of Client’s available design hours will be billed at the standard hourly rate.
  11. Domain Names/Hosting Agreement (Optional). Client has the option to agree to a 1 year hosting commitment with Dojo, after which a month-to-month basis shall be continued which shall be billed every 30 days.
  12. Use of Client Information. Client hereby gives permission to Dojo to use samples or links to Client’s custom website designed by Dojo for marketing and advertising purposes.
  13. Contract Service Providers. Dojo may contract with Contract Service Providers to complete a portion, or all, of the Client’s custom website and or Services. The Client agrees not to do business directly with the Contract Service Provider, nor to remit payment to the Contract Service Provider or any Dojo employee directly for services. All payments for services rendered must be made directly to Dojo.
  14. Termination. Dojo, at its sole discretion, may terminate its Services and remove any content, for any reason, such as but not limited to (i) for lack of use, (ii) Dojo believes Client has violated this Agreement, (iii) accounts are 30-days delinquent, (iv) unacceptable practices such as but not limited to pornographic material, offensive material, gambling, defamatory and other activities that Dojo deems to be unacceptable; and Dojo may discontinue providing Services, with or without notice. If Client terminates account before the Services is completed and with 30-days written prior notice, a cancellation fee is retained and no back-up copy will be maintained by Dojo. Termination under this provision is without prejudice to any unpaid fees incurred prior to termination’s effective date.
  15. Cancellation Fee and Refund Policy. Within 15 days of the initial sale and prior to the completion of the website, refunds or fees paid may be allowed for a minimum retention by Dojo of: (i) for no works started and no contents submitted; (ii) if work has been presented to Client, or Dojo made multiple attempts to work with Client and no response has been made; (iii) and no refund if there are any changes and/or modifications made requested by Client on completed works and/or website is taken live; (iv) and no refund if Client cancels after 90 days from the initial sale; (v) and no refund for work begun on any enhancements, which is separate from the original sale, purchased; and (vi) no refund on monthly hosting fees or additional services fees incurred or paid by Client prior to cancellation date.
  16. Billing Disputes. Dojo charges up to a $25.00 fee for returned checks and a $200.00 fee to handle unauthorized credit card disputes. If Dojo does not receive payment in full when due, Dojo may, charge a late fee of up to 1.5% per month per annum), or a flat fee of $5 per month, whichever is greater, on any unpaid balance.
  17. Amendments to Guidelines. Client acknowledges that Dojo may establish general guidelines and limits concerning the use of Dojo′s Services and may modify these guidelines at any time.
  18. Disclaimer of Warranties, Limitation of Liabilities, Force Majeure. CLIENT’S USE OF DOJO′S SERVICES IS AT CLIENT’S OWN RISK. DOJO′S SERVICES ARE PROVIDED “AS IS”. CLIENT UNDERSTANDS AND AGREES THAT DOJO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM THE USE OF OR INABILITY TO USE DOJO′S SERVICES, RELIANCE ON DOJO′S SERVICES, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF DOJO′S SERVICES. Without limiting the foregoing, under no circumstance shall Dojo be liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control
  19. Notices. All notices required under this Agreement shall be in English writing, and shall be delivered personally, or email, facsimile, certified mail, postage prepaid addressed to: Mosodojo Pte Ltd., 160 Robinson Rd, Unit 14-04 Singapore Federation Centre, Singapore 068914
  20. Severability. In the event that any provision hereof is found invalid or unenforceable , the remainder of the TOS shall remain valid and enforceable.
  21. Governing law, Jurisdiction, venue. The TOS agreement shall be governed by the laws of the Republic of Singapore. Any suit or legal action arising out of or in any way connected with this TOS shall be instituted and brought solely before the courts of Singapore, to the exclusion of all other courts.